What is happening?
Check the task and the information the tool could see.
A practical guide for Australian support teams
Before you use AI or automation, check what it does, what information it sees and what needs a human review.
Choose from simple categories. Get a clear next step, the reasons behind it and safer workflows to consider.
Seven short sections. No sign-in or record upload.
Use categories only, not names, case notes, diagnoses, recordings or real records. Answers stay in this open page and clear on refresh. Downloads and printouts are separate copies you control.
Check the task and the information the tool could see.
Look at processing, supplier terms and connected systems.
Get a practical direction and the first actions to review.
This is a screening guide, not legal advice, a compliance certificate, a final privacy policy or NDIS approval. The underlying pilot sources were checked 29 September 2026. The updated OAIC APP 1 guidance was rechecked 2 October 2026; the screening rules are unchanged. Source links open external sites only when selected.
Selecting an example loads a completed check; use Edit answers to explore a variation.
Your workflow
Your practical direction
Limits: This direction depends on the categories supplied. It does not decide legal coverage, certify a tool, replace a privacy impact assessment or produce a final privacy policy. Current privacy duties and NDIS responsibilities can apply even when the December requirement does not. Read the detailed reasons before use.
The law concerns an APP entity’s use of a computer program, personal information about the affected individual, a substantial and direct decision contribution, and a potentially significant effect. It includes beneficial outcomes, refusals and failure to decide.
APP 1.8 requires the kinds of personal information used, the kinds of decisions made solely by computer programs, and the kinds of decisions that programs substantially and directly help to make. Give a specialist your workflow inventory to assess these categories. This check does not write or approve the final privacy-policy wording.
These are the findings triggered by your answers. Each identifies its basis; a recommended safeguard is not presented as a new legal rule.
These options may reduce particular risks. A tool swap does not settle permission to use information or remove an automated-decision obligation. No option has been tested against your records or systems.
Options to investigate
Start with the specific problem. A local model can reduce cloud disclosure; a managed account can improve organisational control; a simpler rule-based process may avoid unnecessary AI. None resolves every risk.
Understand the basis
The worked app scenarios are Betty’s fictional applications, not official legal determinations. The examples below identify what appears in the law or regulator material.
Pilot sources checked 29 September 2026. On 30 September, the OAIC published updated APP 1 guidance and new automated-decision transparency resources. That update was reviewed on 2 October 2026. The May issues paper remains historical consultation material, not final guidance. Check current sources before relying on a result.